Communications & Networking Colorado Springs

Worldwide Call Centers, Inc.

Communications & Networking Colorado Springs
Worldwide Call Centers - THE Call Center Experts!

Address
14960 Woodcarver Road, Suite 200
Place
Colorado Springs, CO   80921 
Landline
(719) 368-8393
Fax
(719) 368-8557
Mobile
(605) 660-3888
E-Mail
mahlers@worldwidecallcenters.com
Twitter
@WWCallCenters
Facebook
WorldwideCC
Website
www.worldwidecallcenters.com

Description

Worldwide Call Centers provides Global Outsourcing, Consulting, & Referral Services. Take advantage of our 85+ years of call center experience to insure that you hire the best possible agency for your application. Our services are provided at no charge to the client and the call centers pay us a small commission based on the success of the relationship. Let us go to work for you today!!

Keywords Call Centers, Telemarketing, Customer Support, Call Center Outsourcing, Outsourcing, Call Centres, Leads, Customer Service, American Call Centers, Offshore, Nearshore, Multilingual.

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  • Matthew C Ahlers

    President & CEO

    Matthew C. Ahlers, the Founder and President of Worldwide Call Centers, has over 20 years of experience in the call center outsourcing and direct marketing industry. Mr. Ahlers graduated Summa Cum Laude from Mankato State University (MN) with a Bachelor of Science Degree in Marketing, Finance, and Computer Science. Mr. Ahlers has held upper management positions with Teleservices agencies ranging in size from 30 to 1000 workstations. Past experience includes management of successful Sales, Lead Generation, Database Management, Ordertaking, E-Commerce & CRM campaigns with special emphasis on assisting customers with limited outsourcing experience. As President of Worldwide, Mr. Ahlers has been involved in over 450 campaigns and outsourced revenue in excess of $375 million. He has been a member of the American Telemarketing Association, the American Marketing Association, and the Direct Marketing Association. Clients Served Include: Zumba Fitness Scan Health The Wall Street Journal Interactive The National Geographic Society Bally Total Fitness The Principal Financial Group General Mills Video Professor CNA Life Maxwell Medical Garden Botanika Habitat for Humanity Z-Tel Communications Dell Computer Corporation H&R Block Cross Country Bank Cable & Wireless Mastercraft Boat Company Infoseek.com Improvenet.com Quotesmith.com Blue Cross/Blue Shield AmerUS Life Petals Catalog

    Education:

    Services:

    Link: Matthew C Ahlers

  • Sondra J. Short

    Senior Consultant

    Sondra J. Short, Senior Consultant with Worldwide Call Centers, has been helping her clients achieve their strategic objectives to acquire, serve, grow and retain customers for almost 20 years. She joined the Worldwide team in 2005. After attending the University of Nebraska, Sondra quickly launched into a career in broadcast sales, working for the ABC out-state affiliate. Starting in 1985 at a local level, Sondra's performance propelled her to the position of Regional Manager and Director of Special Projects. Sondra left broadcast to accept a two-year consulting assignment with a regional design firm, and from there she landed her first position in the contact center industry. Starting in 1995 in a role that combined Client Services and Business Development, Sondra has held subsequent leadership positions ranging from Director of Client Business Development to Vice President of Sales with award winning firms, Hamilton Telecommunications, Advanced Data-Comm and Convergys. The experience gained in these positions encompasses the high-tech, insurance, publishing, retail, telecom, and utility industries, where Sondra developed programs in database management, lead generation, acquisition, order handling, customer service, e-Commerce, marketing research data collection, and loyalty/customer satisfaction. Clients Served Include: Ace American Insurance Company Alliant Energy Resources American Express BellSouth Advertising and Publishing ALLTEL BorgWarner, Inc. Cardinal Health California State Auto Association Chevron Cox Communications Datacash Edison Enterprises Emirates Airlines Experian Globecast World TV GuidePal Group AB Guthy Renker Harvard Business Publishing ICICI IRIS McGraw Hill Medichest Morgan Stanley Mutual of Omaha Petro-Canada Pitney Bowes Saks Incorporated Sephora ServiceMASTER Sony UK Sun Microsystems Terminix TomTom The Wall Street Journal Ultramar Diamond Shamrock

    Services:

    Link: Sondra J. Short

  • Donald Armstrong

    Senior Consultant

    Donald Armstrong, Senior Consultant for Worldwide Call Centers, has been serving clients in the call center industry for over 30 years and joined Worldwide in the Fall of 2008. Following military service during Vietnam, Don earned a BS degree at San Jose State College. Mr. Armstrong joined DialAmerica in the early 70's as a Branch Manager Trainee. After relocating on 6 occasions around the US to open and manage branch facilities, he accepted a promotion and another relocation to DialAmerica's Corporate Headquarters in New Jersey to head up the Northeast Region of Call Centers. In the mid 90's, Don moved into New Business Development, essentially focusing on the Western half of the country, basing himself in Phoenix, AZ. He has extensive experience with many industries such as financial services, publishing, consumer goods, telecom, high tech, automobile industry, extended service contracts, and cause related marketing. Clients Served Include: Chase Manhattan Mortgage Countrywide AON Bank of America Special Olympics BellSouth Time, Inc.

    Services:

    Link: Donald Armstrong

Categories

Communications & Networking
(719)368-8393 (719)-368-8393 +17193688393 (888)308-9675 (888)-308-9675 +18883089675

Map 14960 Woodcarver Road, Suite 200

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