Quasar Instruments

Products And Services

• Clinical Operations

  Clinical operations involve a patient-centered approach to determining what to order and when to order it. This entails striking a delicate balance- ensuring sufficient testing for patient and community concerns without overburdening the healthcare system with unnecessary charges. It also involves staying informed about guidelines updates from federal, state and professional organizations. What Is Required What to Order Define panels based on individualized patient care as well as community needs. Panels will need to be specific to the different risk levels in pain management and to the clinical needs of the patients in substance use disorder treatment. When to Order Testing frequency is based off the risk level or time of sobriety of the patients. These testing policies should be well documented and follow all the latest guidelines. When possible, the testing should also be randomized. Document Requirements Proper documentation is critical for both patient care and billing justification and should cover at least three main areas; a comprehensive written testing policy, individualized order justification for the patient and documentation of the laboratory results and how they were used. Clinical Testing Policy Based On Patient And Community Needs Substance Use Disorder (SUD) and Chronic Opioid Treatment (COT) Substance use disorder and chronic opioid treatment have different patient treatment requirements. What to order is usually based on a combination of patient needs and history as well as local and national community trends. We have tools that can help fine tune and justify what to order. Community Trends- National With our Patient Population Analysis (PPA) database, our distinctive service, you can make critical decisions about what to test for using up-to-date real-world data. Evaluate what might be missing and/or get rid of unnecessary testing to maximize efficiency. Community Trends- Local Our Q2R Toxicology Production software allows us to monitor all of the raw clinical data from the mass spec instrumentation.  We can then create and adjust the different order panels based on the statistical analysis of real time raw patient data.  This is used to help our customers walk that fine line between ordering enough clinical data to treat patients without over burdening the healthcare system with unnecessary tests.  Emerging New Analytes of Interest As we are continually implementing new labs all over the country as well as monitoring all the emerging data, we are exposed quickly to any new emerging analytes of interest. These newest analytes, if appropriate, can be added to your lab. Long term success in toxicology laboratory starts with a patient centric testing policy in the clinic. We understand that navigating the regulatory landscape can be challenging, which is why we are here to support you. Our team of experts is well-versed in payer policies and testing requirements. It is critical that the ordering clinician understands the needs and requirements to order a sample before that sample is ever sent to a lab. When To Order Whether you are setting up a Physician’s Office Lab (POL) or a reference lab, order justification is critical.  The guidelines are becoming more coherent and clearer, and thus are more critical to follow.  The newest guidelines mandate that order frequency is determined based on patient risk level or time of sobriety.  The testing policy of when to test a patient should be clearly documented and followed.  These orders need to be randomized when possible and justified in the patient record. Documentation Documenting why and how patients are treated is critical not only for good patient care but to also justify the ordering of expensive but necessary tests. The latest guidelines lay out specifically what needs to be documented. Testing policies should be documented and cover not only what and when to order, but also justify when to use a presumptive screen or a definitive confirmation test based on the advantages and limitations of those methodologies. Patient charts need to be individualized and justify the need for testing for that patient at that time. These justifications have been defined and should not become burdensome to the providers. Results from the ordered tests must be charted and read. The interpretation of the results also need to be documented. The documentation requirements are needed regardless of where a sample is processed and by who. However, it is our belief that while these requirements need to be followed, they should not be overly burdensome on the clinical staff. Policies, procedures, education and tools should all be geared towards providing the documentation that is needed in the most efficient manner.

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• Lab Operations

  Lab Layout Whether your lab occupies a compact 150 square feet space or an expansive 15,000 square feet space, our team specializes in tailoring lab layouts to accommodate precise instrument needs and foster streamlined, efficient workflows. We are adept at navigating facility constraints to minimize build-out expenses while optimizing functionality. Panel and Method Development Specializing in the customization of LCMS methods, we help you prioritize patient needs by developing tailored methods and panels, ensuring accurate and personalized analytical solutions. Validation of LCMS Laboratory Developed Tests (LDTs) Our comprehensive validation program encompasses meticulous experiment design and rigorous data analysis, ensuring the robustness and reliability of our processes. Regulatory and Compliance We provide excellent support, navigation, and ensure adherence to laboratory regulations & compliance, providing expert guidance to streamline your processes and maintain standards. Laboratory Training Our training program is crafted to equip your team with comprehensive knowledge, spanning from sample preparation and data analysis to regulatory compliance, irrespective of their prior experience levels. Technical Supervisor and Laboratory Director Services Delivering unparalleled expertise, we provide comprehensive laboratory director and technical supervisor services, ensuring the highest standards of leadership and management in your laboratory. Want to offer urine toxicology and drug monitoring services to patients, but do not know where to start? We are here for you; from step one to the final go-live and long-term support, our dedicated team will guide you every step of the way. Our mission is to provide you with the knowledge and skills needed for your clinical laboratory to start, run, and thrive. We pride ourselves on our comprehensive training and proven track record of improving laboratory efficiency with both experienced and inexperienced staff. Regulatory & Compliance From the initial planning stages to implementation and beyond, we monitor the regulatory guidelines and recommendations to ensure your laboratory meets all the current requirements and standards. With our in-depth knowledge and experience, you can rest assured that your laboratory will be in full compliance, allowing you to focus on your core mission of delivering exceptional healthcare and drug monitoring services. We have experience with: CLIA COLA CAP Joint Commission Individual State Requirements OSHA

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• Business Operations

  Business Evaluation & Analytics Considering the feasibility of bringing testing in-house? We believe in establishing a robust business model for toxicology labs, starting with clinical operations and patient-centric testing policies. By analyzing the payer mix associated with your patients and assessing the business potential, we factor in the costs of lab operation, ensuring a comprehensive understanding of the venture’s complexities. Unlike competitors who offer simplistic ROI sheets with fixed assumptions, we conduct a thorough investigation into patient population needs, testing policies, and payer mix, providing a dynamic financial modeling engine to adjust variables for more realistic average reimbursement rates. This meticulous evaluation, encompassing independent labs, large hospital groups, and small physician groups, allows us to jointly assess the risks and benefits associated with opening a lab before any financial commitment. We only proceed with projects when there is a clear advantage to both patient care and your business, providing honest advisories when risks outweigh benefits. Operational Efficiency Quasar will assist you with optimizing your laboratory operational efficiencies. This involves streamlining processes, leveraging advanced technologies, and implementing best practices while ensuring quality, accuracy, speed, and cost-effectiveness in your toxicology testing are not compromised. We will evaluate your workflow, automation opportunities, and opportunities for efficiency improvements. We aim to minimize bottlenecks and redundancies, and assess potential for cost reduction through resource optimization, reduced errors, and increased throughput. Operational Cost Minimizing operational costs is critical to all businesses. In the laboratory business, operational costs are not just simply the cost of consumables but are also the operational impact of those consumables. The old adage of tripping over a dollar to save a penny holds true. When we evaluate a customer’s consumable costs, we do it in a way that factors in the true cost of the consumables. We factor in the risk of needing to do re-runs, the consistency of the results, the maintenance impact on the equipment. All these factors impact the operational costs for a lab beyond just the cost of the consumables themselves. Our goal is to get the most value out of the consumables that our customers purchase without impacting results or operational efficiencies.

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• Services & Products

  Whether you’re starting a new lab, enhancing an existing one, or seeking ongoing support, we offer a comprehensive range of services tailored to meet your specific needs. Consulting Complete Lab Setup Existing Lab Improvement Consumables Agilent LCMS Q2R 2nd Review Program Quasar Instruments is excited to offer a FREE Validation for qualifying customers! Take advantage of this opportunity to streamline your urine toxicology testing with our industry-leading support. What’s Included Free Validation of an Agilent MS System How to Qualify To receive your discounted validation: Purchase an Agilent MS System through Quasar and Purchase an ongoing support contract Offer Details Offer valid through March 31, 2026 New and existing customers Limit one (1) per customer Offer must be quoted by December 31, 2025 Contact Quasar for more details! Agilent LCMS As a trusted Value Added Reseller (VAR) and a longstanding partner with Agilent, together we deliver the ultimate toxicology equipment and lab services. Agilent shares our commitment to providing exceptional products and services. They also understand that it must be done in the correct way with an eye towards patient care, uptime and exceptional customer satisfaction. Agilent’s large product portfolio allows us to understand our customers’ needs and tailor a solution specific to their needs. Q2R 2nd Review Program Need a second pair of eyes to review your critical patient data? Are you limited in staff but still want to ensure accuracy and reduce human error in your analytical clinical data? Our product is designed to look for deviations in data and to ensure your results are released with confidence, in a timely manner, and at an affordable price point. Automates and simplifies 2nd review of all batches run on an LC-MS/MS Reduces time and cost spent on second review by up to 80% Captures data for Patient Population Analysis

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